General English Level 2 V 3
UNIT 03 Getting around TOPIC 04 Booking a flight
Listening LISTENING 02 I'd like to book…
Jessica and Tim want to take Eriko and Yasu to the Gold Coast. Jessica rings Travel Gold to book tickets. She speaks with Sam.
Sam:
Good morning, Travel Gold, Sam speaking. Can I help you?
Jessica:
Yes, good morning. I'd like to book four return flights from Sydney to the Gold Coast, please.
Sam: Certainly. Economy class?
Jessica: Yes.
Sam: And when do you want to travel?
Jessica: Well, we want to leave Sydney on Friday the 24th of August and return on Sunday the 26th.
Sam: What time do you want to depart Sydney?
Jessica: Umm, we prefer morning. What time is the first flight?
Sam: The first flight is at 10.45 am. Let me check that. I'm sorry but there are no seats available on that flight. But the next flight is at 11.45. It has four seats. Would you like those?
Jessica: Yes please.
Sam: Okay and you want to return on Sunday?
Jessica: Yes that's right. In the afternoon. There's a flight that leaves the Gold Coast at 2.40, isn't there?
Sam: Yes there is. Let me check that. Okay we have seats available on that flight.
Jessica: Oh good. How much are those tickets?
Sam: Well, a return ticket is $190, so four return tickets are $760.
Jessica: $760. Okay. The flight to the Gold Coast takes an hour and 15 minutes, doesn't it?
Sam: Yes it does. It arrives in the Gold Coast at 1 o'clock.
Jessica: Okay, I'd like to book those tickets.
Sam: Certainly. Can I have your details please?
Jessica: Yes, my name is Jessica Simpson.
Sam: Okay Ms Simpson, that's four return Economy seats to the Gold Coast, departing Sydney at 11.45 on Friday the 24th of August and returning from the Gold Coast at 14.40 on Sunday the 26th of August. Is that correct?
Jessica: Yes that's right.
Sam: Okay, here's your reservation number: KI 234.
Jessica: KI 234. Thank you very much for your help.
Sam: You're welcome. Goodbye.