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Alex:
|
Hi, Carol.
|
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Carol:
|
Hi, Alex. Wow! You look smart
today.
|
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Alex:
|
Thanks. It's my new image.
I've decided to take on board all the things you said to me
the other day.
|
|
Carol:
|
That's great news. Oh, look.
Here's your chance to practise. Mr Wiseman from JG Enterprises
is coming up the stairs. I'll leave you to it.
|
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Alex:
|
Thanks. Good morning, Mr Wiseman.
How are you today?
|
|
Mr W:
|
Fine, thanks. But the traffic
coming here was terrible.
|
|
Alex:
|
I'm sorry to hear that. Can
I get you a coffee or something?
|
|
Mr W:
|
No, thanks, I haven't really
got time.
|
|
Alex:
|
OK, then. How can I help you?
|
|
Mr W:
|
I have an appointment with
Rani Singh at 9.15.
|
|
Alex:
|
No problem. I'll get her for
you. Just a moment while I call her extension.
|
|
Mr W:
|
OK.
|
|
Alex:
|
Hi, Rani ... Mr Wiseman from
JG Enterprises is here to see you ... Oh … I see …
OK, I'll tell him … Thanks … Bye.
|
|
Mr W:
|
She is expecting me, isn't
she?
|
|
Alex:
|
She asked me to tell you that
she's extremely sorry, but she had the appointment down in her
diary for tomorrow.
|
|
Mr W:
|
Don't tell me I've driven
all this way for nothing.
|
|
Alex:
|
No, of course not, sir. She
is getting the paperwork and drawings ready for you, and will
be down in about ten minutes. She says she is very sorry to
keep you waiting.
|
|
Mr W:
|
Ten minutes … Mm. I don't
really have much choice, do I?
|
|
Alex:
|
Tell you what, why don't you
take a seat, Mr Wiseman? And I'll get you that coffee I mentioned
earlier …
|
|
Mr W:
|
Oh. OK, then.
|
|
Alex:
|
And there's this morning's
paper, on the table for you.
|
|
Mr W:
|
Oh. Thank you.
|
|
Alex:
|
I'm sure Rani won't be long.
I'll get the coffee.
|
|
Carol:
|
Well done, Alex!
|
|
Alex:
|
Thanks. So you were listening?
|
|
Carol:
|
I couldn't help overhearing
the conversation.
|
|
Alex:
|
Couldn't help eavesdropping,
you mean!
|
|
Carol:
|
Well, perhaps I was …
but I'm very impressed. Keep up the good work!
|