General English Level 1 V 3
UNIT 05 Keeping well TOPIC 03 Using the telephone
Listening LISTENING 03 I'm sorry, I can't come to class today
Carmen is sick. She leaves a message at school.

Some telephone language

The line's busy someone is talking on the telephone line
Would you like to hold? Do you want to wait?
Putting you through connecting you to the person you want to speak to

Listen to Carmen, the receptionist and the teacher.

Read their words.

Now go to 04 SPEAKING Telephoning - 1.