General English Level 6 V 3
UNIT 05 Business matters TOPIC 02 Mr Taylor's letter
Practice PRACTICE 03 Letters of complaint
Here is another letter of complaint, this time from Mr Wilson.
1 Look at the body of Mr Wilson's letter. Some parts are missing.
2 Look at the words and phrases above the letter.
3 Drag and drop the correct words and phrases into the spaces. Make sure you can see all the spaces before you start.



Now go to 04 READING Mr Taylor's letter - task.